Complaints Against TeleYemen Services [Archives:1997/41/Local News]

October 13 1997

Many users of TeleYemen Internet services as well as senior officials in government, including key ministers, have signed a protest letter addressed to the Minister of Communications. The letter, to which more signatures are being added, will be presented to the Minister, possibly later this week. The Council of Ministers discussed this matter two weeks ago. The complaints relate to bad service, such as frequent disconnections while on line, in-availability of certain services, and excessively high prices. This has led many users to register overseas for their Internet connections. TeleYemen, the service provider, enjoys full monopoly in Yemen.