United Insurance celebrates its ISO 9001-2000 certificate [Archives:2004/728/Community]

April 12 2004

United Insurance Company arranged a celebration ceremony last Tuesday 6 April on the occasion of receiving the ISO 9001-2000 certificate. A reception and dinner were held at the Taj Sheba Hotel.
The celebration included a press conference in which Mr. Tareq Abduwasi Hayel Saeed, the General Manager of the Company said, “I would like to stress that the company's efforts to obtain the ISO certificate show our commitment to enhance our clients' trust in our company and to enforce the comprehensive quality system that will help us maintain our leadership in Yemen's insurance market. This step has also come as a result of the local, regional and global changes and developments that emphasize the need to bring about greater enhancements to be able to compete vigorously, especially as international treaties and agreements such as GATT will demand greater quality of services. In order for companies in Yemen to survive when the market is open to international companies, they will have to take similar steps”.
Mr. Tareq also emphasized the company's interest in satisfying clients' needs and ambitions, yet he also noted that the company is pledged to rise above their expectations and to understand their current and future needs. In this context, the company has established a special customer department for research and development, which are two totally new developments in the insurance market in Yemen.