Letters to the Editor [Archives:2000/14/Letters to the Editor]
Dear Editor,
I am very happy about the commence of your article from 20.03.2000, -Increasing complaints about Internet connectivity-
I just want to complete your article with the experience of Tele Yemen and its services to customer. Can you believe it, that Tele Yemen got use disconnected from the Telephone line for more than 4 weeks, whereby we had to keep International connection every day. For Tele Yemen it was simple, the disconnection was done by an excavation work from a contractor. Instant to serve the customer demand of permanent and sufficiently lines straight, Tele Yemen started to play a game were nobody could follow the game. Each manager were blamed the others up to the Top Manager in Sana’a. We could serve the trouble easily by paying the repair work out of our private or budget money and we would have our lines back immediately. All this was happened in Feb/ March 2000 in Dar Saad Aden.
to be back on Internet lines I personally support the idea of decentralizing the position of Tel Yemen. The cost and time spending to get one a-mail down from the sever is immense. Just, yesterday to load down a e-mail of 1200 KB took me 40 minutes, because I was several times disconnected by Tele Yemen. How costumers can have international business and communication ongoing if you have such interruption and disturbance. The only work what is implemented properly with Tele Yemen is the billing of costumers, if your self will not settle the bill exactly on the 4th of every month on the 5th you are already disconnected and you have to pay 500.- YR to be reconnected again. Really, we the people and user of Tele Yemen should organize to have a change done with those practice of services to the country.
Tele Yemen has to serve its costumers and not the costumers have to serve Tele Yemen by a corrupt practice and serves.
Please keep one with your publishing over this topic.
To get this e-mail to you it has taken me one and a half hour.
With the best regards
Heinz Ropertz NITI-GTZ Project Aden
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A Visit to the Blind School
A few weeks ago I went with two friends to the blind school in Sana’a to deliver some extra food, a donation. As I know the director from before we talked a bit about the problems of the school. We looked at the toilets and the bathrooms, the situation was below everything.
we went into the kitchen and discovered a so called stove. It is a miracle the school still exists. We decided to replace immediately the stove in the kitchen from security reasons. (1,700 YR for the stove, another 3,000 YR for some kitchen utensils)
On the meeting of the IWA the next week we decided to find some money to repair the toilets and the bathrooms. Canadian Oxy agreed to pay the repairs (215,000 YR in total). In addition the IWA sent since 4 weeks supplementary food for the blind children. (milk, beans, sugar, fruits and vegetables)
A member of the Pakistani Women’s Association went with me to the school and promised Mr. Mohammed that their next fund-raising would be for his school and his children. Boxes of soap and other material will be delivered after EID. Another 2,500 US dollars raised by the Pakistani community will be spent to equip the kitchen and in agreement with the school some other material.
The IWA spent indeed a few year ago a lot of money in the blind school. At this occasion we also repaired all the bathrooms, we equipped all the bedrooms, the kitchen repainted and repaired the whole building, we bought a washing machine and other equipment for the school. Part of the outside building has been cleaned and paved (a total amount of 9,000 US dollar)
This money came from the IWA together with a fund-raising in the Sheraton. At this time the idea was to support the school more and built a dormitory for the girls. Shortly after the girls were moved to a new schools, on the road to Amran. So in contrary of what is mentioned in the article, we never thought of building supplementary classrooms. And as the girls had a new place, we didn’t do another fund-raising for this purpose – in contrary to the article no money has been given to the ministry of social affairs, not by me and not by the IWA.
By this occasion I would like to say that indeed the state of the school is a shame. And although the IWA together with generous people in Sana’a will spent again 5 or more thousand dollar, it doesn’t make any sense if there is no regular maintenance and serious help from the government.
I also would like to thank all the people who up to now donated money to give to these children a little more than what they get.
Claire Goethals
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Dear Editor,
Regarding your Article increasing Complaints about Internet Connectivity I had really enjoyed this article and I am really very thankful to the Yemen Times for publishing it in its magnificent paper, because Internet is the future of the world and I am one of the users of the Internet, when I was in India i used to use the Internet in the holidays for minimum 12 hrs a day and on the other days minimum 3 hrs a day it was very fast and cheap and here in Yemen it is very slow and costy and here in Yemen when I am trying to get into my usa.net mail most of the times it doesn’t work.
When I wanted to say was just to support your opinion about the internet in Yemen because internet is very useful for every one like business men, students etc…
Adil Ahmed Awadh
[email protected]
[email protected]
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